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  • Service Centres

NEPEAN Longwall

Service Centres

NEPEAN Longwall seeks the highest level of customer satisfaction and repeat business courtesy of doing what we say we are going to do and delivering reliable, value-packed services. Our facilities in QLD and NSW are located close to our customer base.

NEPEAN Longwall employs people who are specialists and very strong at the core of the business and lead all critical activities.

The aim of our service centres are;

  • Reduce our customers CAPEX and OPEX costs without an impact on safety, reliability and productivity
  • Satisfying our customers through superior and consistent execution
  • Use our knowledge to improve equipment life, productivity and performance of the NEPEAN brand and other equipment in use by our customers
  • Develop relationships with our customers that are beneficial and transparent
  • Make continual reinvestment in product development, technology, innovation and facilities

NEPEAN Longwall Head Office and Workshop – Mackay, Queensland.

The NEPEAN Longwall Workshop in Mackay is purpose-built for heavy fabrication work with outstanding crane capacity and the capability to handle the largest shearers, AFC drive frames and longwall roof supports.

Main Workshop

  • 1 x 130 tonne, 1 x 20 tonne and 1 x 10 tonne overhead cranes
  • 3300V, 1000V and 415V electrical supply
  • 350 bar / 280 lpm emulsion pump
  • 1700 m² factory floor space

Electrical Workshop

  • Roof support controls system repairs
  • Tiefenbach trained and experienced personnel
  • NEPEAN global sourcing, supply and integration ability
  • AS 3800 Exe, Exd and Exi certified workshop
  • In-house experienced personnel with CAT PMCR control systems

Gearbox Workshop

  • Hydraulic power pack
  • 100-tonne hydraulic press
  • Custom tooling for longwall transmissions
  • In-house engineering support
  • All brands of longwall equipment supported
  • Sprocket overhauls
  • Alternate sprocket ring supply
  • Eickhoff transmission overhauls
  • Preinfalk transmission overhauls
  • CAT CST transmission overhauls
  • Komatsu / JOY transmission overhauls

NSW Longwall Service Centre

Established in 2001 and expanded into a specialised longwall facility, the NEPEAN Longwall Rutherford facility provides our customers with a one-stop-shop for longwall overhauls with blasting, painting, fabrication and assembly all taking place on this site. The site has an excellent laydown area and efficient truck loading and unloading facility where loads can be routed directly through the workshop.

On many occasions, the workshop has had two AFC/BSL mini-builds at the same time and there is sufficient floor space to undertake multiple projects.

Main Workshop

  • 1 x 80 tonne overhead crane
  • 2 x 20 tonne overhead cranes
  • 3300V, 1000V and 415V Electrical Supply
  • 350 bar / 280 lpm emulsion pump
  • 2000 m² factory floor space